Privacy policy

Last Updated: September 10, 2026

At Piblo Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

Full name
Shipping and billing address
Phone number
Email address
Order and purchase details
Payment information necessary to process your order
Device, browser, IP address, and website usage information
Any information you voluntarily provide when contacting our customer support

We collect only the information reasonably necessary to operate our store, process orders, provide customer service, and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Arrange shipping and delivery
Confirm your orders and provide order updates
Respond to questions and customer support requests
Process payments securely
Improve our website, products, and services
Prevent fraud, misuse, and unauthorized transactions
Send promotional messages when you have opted to receive them
Comply with applicable laws and legal requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Piblo Store does not intentionally store your complete payment card details on our own systems. Payment information is handled by the applicable payment provider according to its own privacy and security practices.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember your preferences
Keep your shopping experience functional
Understand how visitors use our website
Improve website performance
Provide relevant website features

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features of our website.

5. Sharing Your Information

We may share necessary information with trusted third-party service providers that help us operate our business, including:

Payment processing providers
Shipping and delivery partners
Website and hosting service providers
Customer support services
Fraud prevention and security services

We only share information that is reasonably necessary for these services.

Piblo Store does not sell your personal information to third parties for their own marketing purposes.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

Process and fulfill your orders
Provide customer support
Maintain business and transaction records
Meet legal, tax, accounting, or other applicable requirements

When information is no longer required, we may delete or anonymize it where reasonably possible.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Children's Privacy

Piblo Store's website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information where applicable.

9. Your Privacy Choices

Depending on applicable law, you may contact us to:

Ask about the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where applicable
Unsubscribe from promotional emails or messages
Ask questions about how your information is collected or used

We will make reasonable efforts to respond to valid requests within a reasonable timeframe and as required by applicable law.

10. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

These third parties may have their own privacy policies and terms. Piblo Store is not responsible for the privacy practices or content of websites operated by third parties.

We recommend reviewing the privacy policies of third-party services before providing them with your personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

Any changes will be posted on this page with an updated "Last Updated" date.

12. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of Pakistan, unless otherwise required by applicable law.